Regardless of whether you are starting with a small POC using the devkit or doing a full-sclae installation at a customer venue, the process is always similar:

  1. Project starts with a project starting meeting with all relevant parties involved. During the meeting, the installation area is finalized, and timetables agreed for the rest of the project. 
  2. team will place the beacon order (if no beacons exist yet).
  3. If the customer wishes to use a custom UI and UX (and not the sample application ones), the design should be carried out as soon as possible.
  4. team will set off to create the floorplan and onboard the venue to the portal. This makes the following integration process easier for the customer / partner, as the content is already in place.
  5. Integration process is started with a meeting between application customer/partner app development team and development team. We will walk through the best practices and any questions that the customer's team has.
  6. team will be available via email for integration support during the process.
  7. Testing of the app is a crucial step to remember. Testing of the app is the customer/partner's responsibility. team is happy to share their insights on what to test. Full testing can only be carried out on-site. Especially if the installation site is far away, it is good to test basic functionality remotely before traveling.
  8. technicians provide an installation plan and remote training for installation. Training takes only around 2 hours, and the purpose is to make sure the team has all the tools they need.
  9. Installation at the venue can be done either by team, customer/partner team or a third-party installation company - as agreed for the project. Under the current pandemic, most of the installations are done by a local partner or a local third-party provider. The person doing the installation should have basic understanding of signal behaviour (e.g. WiFi), and be comfortable using smartphones.
  10. On-site testing is often done by the same party, who is doing the installation. team will provide instructions for how to test the end solution for maximum effectiveness.
  11. Once the project has been approved, the application can be released through the selected channels.

What is required from the customer

  1. Architectural floorplans (PDF or CAD) for all the buildings and floors of the venue that will be onboarded to
  2. Information on ceiling height. If the architecture is very complex, a section drawing is very helpful.
  3. An Excel list of all the rooms/areas that should be included in the wayfinding setup as Points of Interests detailing their name (as it should be shown in the application, separately in all the languages), area type (e.g. office/restaurant) and the identification code on the floorplans.
  4. An Excel list of all the other Points of Interests that should be shown in the application, such as first aid kits, detailing their name, POI type and exact location on the floorplans.
  5. Any photos, descriptions, links, or other materials that should be displayed on the application about the Points of Interests. Photos should be sized between 480p (480x800px) to 720p (720x1280px), and they should be in JPG or PNG format.
  6. Availability for an installation planning meeting, where we go through the planned installation areas and primary navigation routes at the venues.
  7. UI design or information on customer's brand and wishes, if purchased from
  8. Providing access to the venue for the installation team for the installation and testing.
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